Inclutech Ltd

Inclutech  was the S&P 2022 Innovation Award winner for its TapSOS Non-Verbal Emergency Reporting Platform.

Over the past 12 months the company has been contracted to deliver a similar style platform to digitise the UK Emergency Gas Reporting 0800 number.

At present Inclutech is also building a covert domestic abuse reporting tool to bring support to victims and aid law enforcement in apprehending perpetrators. 

TapSOS (as it was known then) was founded in 2016 by Becca Hume, a Multidisciplinary Design MA graduate with a passion for inclusive tech. Conversations with a Deaf colleague made her realise that people who can’t speak on the phone don’t have the same access to 999 as those who can.

As well as the Deaf community, she thought of those who might not be able to speak due to a medical crisis, such as a heart attack, stroke, or diabetic attack. What if someone was with an attacker, kidnapper or abuser, and was unable to safely make a phonecall? How could someone with an airway obstruction call for help?

TapSOS’s graphics and simple text can help non-native English speakers communicate with emergency services.

Anyone at any time could find themselves unable to make a phonecall during an emergency. Becca created a free app that solves this problem. With a few taps, the TapSOS app allows users to report an emergency and get help.

Our emergency app includes a detailed medical profile, GPS location tracking and access to the UK’s Police, Ambulance, Fire & Rescue and Coastguard services. Integrated with BT, TapSOS helps 999 call handlers access the information they need to send the right help as quickly as possible.

TapSOS is the first accredited 999 app with access to all four UK emergency services, and can be used anywhere in the UK.  The app is accredited by the Department for Digital, Culture, Media and Sport (DCMS) and by the British Association of Public Safety Communications Officials (BAPCO), the UK’s leading association for Public Safety technology.

Our innovative tech has been recognised with a number of awards, including ‘Best Use of Advanced Technology’ at the International Critical Communications Award, Madrid, the HealthTech Innovation of the Year, Digital Leaders, London and of course the S&P Innovation Award. 

At Inclutech, we envision a world where people feel safe and protected. We are working towards a future where technological innovation helps our homes, communities and streets be safer for everyone.